SERVICES
Global Technology Solutions, Inc. provides a wide range of IT integration and support services to government and business customers. Our professional IT staff has years of experience managing complex and unique IT projects to help our customers realize maximum return on IT investments. Our capabilities include: Network system architecture design, configuration, implementation, augmentation, legacy system migration LAN/WAN integration and expansion Wireless connectivity; Wi-Fi and Free Space Optics Database management and applications Web site development Internet and web-based services Network management systems 24 x 7 x 365 multi-level call center management IT Equipment Sales and Service.
Our Information Technology Services Include:
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--- Network & Server Support : -
- — Exchange
- — Routers & Firewalls
- — Infrastructure, Back-Up, Security
- — Domain Control, Remote Access, Mobile
- — Corporate Wide Metric Reporting
- --- End– User Support :
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- — Anti-Virus, Anti-Spyware
- — Applications, Maintenance, Printers
- --- Remote Support Services :
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- — Network Operations Center (NOC) Tiered Maintenance Programs
- --- System Integration and Support :
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- — Last mile breakouts
- — Integration
- — IP Network provisioning and management
- --- Information Assurance :
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- — Critical host security analysis
- — Server intrusion detection
- --- Customer Support – Full Lifecycle :
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- — Warehousing and distribution management
- — 24X7 365 Warranty support hotline
- — 24X7 365 Services support
- --- Network Operations Support and Administration :
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- — Identifying network bottlenecks and areas for improvement
- — Assessing network coverage and capacity
- — Pinpointing opportunities to enhance operational efficiency
- --- Information and Knowledge Management
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- — Manage policies, standards, architectures, programs, plans and budgets for automation, telecommunications, printing, publishing, records management, official mail, visual information and information systems security
- --- Multi Media Operations and Support
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- — Installed state–of–the–art equipment
- — Functional meeting support
- --- Contingency and Disaster Recovery
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- — Business Continuity Planning
